Privacy Commitment

Data We Gather

We gather and manage various types of personal information, including:

2. Your Information Usage

Your personal information is utilized for these key purposes:

• Service Provision and Contract Fulfillment:
  • We handle the processing and management of your car rental bookings and contracts efficiently. We verify identities to confirm compliance with our rental criteria. Our team facilitates the seamless collection and return of vehicles. Additionally, we manage payment transactions, including deposits and any applicable charges.
• Customer Communication (Contractual Obligations and Legitimate Interests):
  • Providing booking confirmations, updates, and essential rental details. Addressing your questions and offering customer support. Informing you of any changes to our services or policies.
• Marketing Preferences and Consent Management:
  • We will send you promotional offers, newsletters, and service updates based on your consent or our legitimate interest. You can opt out whenever you choose.
• Service Enhancement through Legitimate Interest:
  • Evaluating website traffic to refine user experience and functionality. Conducting assessments to improve our vehicle fleet and service offerings.
• Adhering to Legal Standards in Motherwell:
  • Adhering to local laws, regulations, and tax obligations. Protecting against fraud and maintaining service integrity. Addressing disputes and upholding our terms of service.

Information Exchange

Sharing Your Information

• Local Service Partners: We collaborate with third-party companies, including payment processors and IT support, to deliver our services. These partners are required to safeguard your data.

We do not share your personal information with third parties.

Data Protection Standards

We adopt suitable technical and organizational strategies to safeguard your personal data from unauthorized access, modification, disclosure, or loss. Our measures include encryption, strict access controls, secure server environments, and routine security evaluations. Nonetheless, it is important to acknowledge that no method of online transmission or electronic storage is entirely secure.

Data Retention Policy

We keep your personal information only for as long as needed to achieve the purposes for which it was collected, such as complying with legal, accounting, or reporting obligations. The duration for which we retain information depends on the specific type of data and the circumstances surrounding its use.

Your Rights and Choices

Your rights under UK data protection law in Motherwell

• Access to Your Information: Obtain a copy of your personal information records.

Contact us to exercise your privacy rights.

Cookies and Data Tracking

Our website employs cookies and related technologies to improve your experience, assess site traffic, and customize content. You have the option to adjust your cookie preferences via your browser settings to suit your needs.

Policy Changes

This Privacy Policy may be revised from time to time to align with our operational practices or legal obligations. Any changes will be reflected on this page, including a new "Last Updated" date. We recommend reviewing this policy periodically to stay informed about how we handle your information.

Contact Information

For inquiries regarding this Privacy Policy or data practices, please reach out: